Thu 30 Sep 2021 09:30-15:00
Online Workshop

Come together with Clinical Coding Managers from across the country to network, share experiences and discover how to put staff wellbeing at the center of your remote team. Attend this interactive online workshop and leave with a plan to prioritise your team’s wellbeing and reap the rewards of increased productivity, enhanced remote training skills and improved job satisfaction amongst your workforce. 

Ensuring Sustainable Remote Working in Clinical Coding brochure: save, print or share with your colleagues.

You may also be interested in Clinical Coding National Networking Forum 2021 taking place on Tuesday 14th September 2021.

Ensuring Sustainable Remote Working in Clinical Coding
Online 5 hours From £249+VAT

5 hours Continuing Professional Development: what you will learn

Not only will this online workshop provide practical advice for supporting your home working clinical coding team, it is also your opportunity to network with other attendees and share service improvement ideas. Book your place and refocus on:

  • Ensuring supportive working strategies as teams continue to work remotely
  • Creating an action plan to secure your workforce for the future
  • Building communication techniques to ensure your workforce are not isolated
  • Monitoring throughput reports and timesheets to increase productivity
  • Coordinating your hybrid clinical coding team through evidence based management strategies

Attend this online NHS workshop from the comfort of your own home

Packed with examples of best practice, novel ideas and expert advice on how to develop your management strategies for your remote clinical coding team. Plus benefit from:

  • Meeting each other – turning on your videos and microphones in the breakout rooms
  • Listening and watching presentations and speakers’ Q&A – in the main conference room with your chair
  • Taking part in facilitated interactive sessions – enabled by moderators in the breakout rooms
  • Feeding back and engaging – using the chat box and moderators sharing content in the main conference room
Join, tech support and opportunity to network in your meeting room
Workshop leaders opening remarks and introduction of attendees
Janice Brady, Head of Data Quality and Clinical Coding, University Hospitals of North Midlands NHS Trust
Developing remote performance management
Analysing working patterns and reflecting on management strategies to support your coding team
  • Transitioning to remote coding: exploring the impact of Covid on your clinical coding team
  • Ensuring supportive management strategies and negotiating preferred working patterns
  • Utilising staff surveys to improve staff wellbeing and building departmental support
Quality and management assurance techniques: communication, morale and productivity
  • Measuring and demonstrating compliance with national clinical coding standards
  • Creative solutions to ensure genuine team working with colleagues based remotely
  • Monitoring the throughput: audits, encoder throughput reports and timesheets
Improving remote training strategies
Adapting to delivering remote clinical training and learning to advance your coding team
  • Adjusting training to be delivered over digital platforms to ensure trainees are well supported
  • Overcoming the communication barrier: sustaining effective sharing in a remote environment
  • Building a supportive virtual space for mentor catch-ups and management support
Enabling welfare focused working
Successfully building your action plan for practical, positive and sustainable change
  • Deciding what to undertake and when: making sure your decisions reflect your team’s needs
  • Modernising the whole trust approach to data: getting clinical staff on board with new systems
  • Is the future of clinical coding cost-effective? Mapping the specific financial effects
Practical management strategies to enhance staff wellbeing and reduce workplace stress
  • Positioning wellbeing at the forefront of development whilst continuing professional growth
  • Support from colleagues: strengthening bonds and making time for remote team building
  • Ensuring self-care: establishing an open an honest dialogue
Recap of objectives, understanding and tools to take away
Close of day

Your Workshop Leader

Hear case study presentations from your experienced workshop leader, Janice Brady, who has previously been described by delegates as ‘excellent, informative and interesting’ and ‘really knowledgeable on her topic and presented clearly, I will take what I have learnt back to my own Trust’. Attend this unique workshop and ask your questions in a supportive environment with:

Job Title:
Head of Data Quality and Clinical Coding
University Hospitals of North Midlands NHS Trust

I have worked with the NHS for over 25 years, initially 15 years at NHS Lanarkshire, Scotland in various roles, latterly as Health Records Manager This included responsibility for Clinical Coding and Outpatients Services as well as the records library. A 5-year break in private industry with a PAS software supplier gave me great insight into the technical world of hospital administration systems which I’ve used continually in my current role. 

I joined University Hospitals of North Midlands as the Head of Data Quality & Clinical Coding in 2010 and still thoroughly enjoy this role. I’m responsible for a team of 64 staff who have been working flexibly and from home for many years. I encourage everyone in the team to reach their potential through motivation and mentoring. As one of our Trust’s Well-being Champions I’m passionate about supporting the well-being of my team and colleagues in other areas.

Pricing structure

  • £299 + VAT for one NHS or public sector place
  • £249 + VAT (each) for two or three NHS or public sector places
  • £599 + VAT for one commercial organisation place

Commercial companies are also invited to sponsor this day please email Sarah Kemm for further details.

If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:

  • Booking contact: name, job title, department, email and telephone number
  • Event(s) to reserve for: title and date
  • Delegate details (for each delegate): name, job title, department, email and telephone number
  • Organisation details: name and address

Alternatively you can make a confirmed booking by emailing the above information to the bookings team 

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.

On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.

When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

Certification of attendance

A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.

Registration fees

You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.

Modify registration

To let us know if your details are not correct when you have already registered, please email the bookings team.

Cancellations and substitutions

A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.

Event changes

It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.

Privacy notice

To view the details on how your data is being collected and used, please view our Privacy policy

Expected attendees

A unique online workshop created to support your management strategies to improve staff wellbeing and increase coding output. Don’t miss this invaluable chance to network, find solutions to your challenges and share new ideas to improve staff engagement in remote working. Attendees include:

  • Clinical Coding Team Leaders and Managers
  • Heads of Clinical Coding
  • Clinical Coding Auditors

Past attendee feedback

Progressing from over 5 years of face to face conferences for Clinical Coders, these interactive forums are now available online. Don’t take our word for how much the attendees enjoy our training:

“It was everything I expected. Interesting topics with room for discussions - all very beneficial”

The Christie NHS Foundation Trust, Progressive Clinical Coding, May 2021

“I found not only the topics incredibly interesting and relevant, but it was fantastic to go into breakout rooms and discuss how other colleagues at different Trusts are dealing and coping with issues regarding remote working during the pandemic”

Countess of Chester Hospital NHS Foundation Trust, Progressive Clinical Coding, May 2021

“Great event as usual by SBK team with great speakers”

Hampshire Hospitals NHS Foundation Trust, Progressive Clinical Coding, May 2021

“Positive and informative, it was a good opportunity to exchange experiences and practices as well as to reflect on the events of the past year”

East Kent Hospitals University NHS Foundation Trust, Progressive Clinical Coding, May 2021

“Helpful and engaging”

University Hospitals Bristol and Weston NHS Foundation Trust, Progressive Clinical Coding, May 2021

"Excellent, valuable content, great to meet and discuss coding with so many people"

Royal National Orthopaedic Hospital NHS Trust, Progressive Clinical Coding, May 2021

"Very interesting and informative. I enjoyed listening to the speakers and have a lot to take away from the day. It was good to find out how others have tackled particular issues"

Royal United Hospitals Bath NHS Trust, Progressive Clinical Coding, May 2021

View further comments on SBK Healthcare events on Trust Pilot.

An online forum like no other…

A live event that will feature leading presentations, interactive breakout rooms, and compelling Q&A discussions

As a sponsor you will have the opportunity to present your product or service, be a ‘face’ of the event and meet your audience face-to-face to discuss their experiences, interests and key concerns.

To find out more about sponsorship contact Sarah Kemm on 01732 897788 or you can email Sarah. Your organisation could be sponsoring this forum today!

Branding, marketing and education opportunities include...

  • Your organisation featuring on this forum website as ‘sponsored by’; including your logo, promotional text and links to your URL
  • 5 minutes presentation time during the main conference and taking part in the related speaker Q&A
  • Unique opportunity for the sponsored presenter to moderate one of the interactive breakout rooms
  • Additional company representatives can attend the online conference and meet the attendees during the interactive sessions in the breakout rooms
  • Your logo or company name will be included in all correspondence we send to registrations and all promotional emails sent out when marketing
  • Your support and sponsorship will be recognised when you are thanked at the opening and closing of the online forum as well as your logo featuring on the opening and closing slides
  • All sponsors will receive a copy of the registration and attendee list
  • Plus: a one-off option to add your question to the registration form, asking if attendees would like to share their email address with you so you can keep them informed after the online forum

Sponsor this forum and be part of a quality interactive event...

But don't take our word for it. We have had some excellent feedback from attendees to the forums that have been held to date:

"Forum was managed extremely well, and very professional"

IAPT National Networking Online Forum 2021 - 21st January 2021

“I am sure like everyone else I was apprehensive with going online, not sure how we could network, the ability for all participant's to participate and the quality of the presentations - all my fears were diminished this turned in to be a great day, networking, leading and sharing still occurred and links still formed. The presentations were excellent and the quality of the forum and set up great and so easy to follow and timing excellent.”

Reduce Paediatric Emergency Attendance Online Conference – 8th October 2020

“The conference has been far more engaging than in a conference centre. This I think is because of the ability to participate in chat throughout and the use of the breakout discussions.” “Excellent day! Organisation was great - loved the break out rooms for chat. Virtual chat added another really useful way to interact during the day, which isn't available to us at the physical conferences.”

Leading Change in Clinical Coding Online Conference - 11th September 2020

"Very informative, lots of opportunity for discussions and very well organised virtually"

Providing Support for Children on Long Term Ventilation - Tuesday 9th March 2021

"I enjoyed the group chats networking listening to others experiences, I also like that there was a lead on each group so the chats were influenced and no awkward silences that can occur on web meets. I thought the larger talks were really good and easy to listen to."

Modernising Outpatient Services Online Conference – 16th September 2020

“This is my first experience of an online conference and thoroughly enjoyed it. Wasn't sure what to expect. Would recommend to colleagues to attend future events” “This has to be the best online conference I have been to, I really enjoyed the breakout rooms.”

Advancing Ulcer Care Management Online Forum – 29th September 2020

View further comments on SBK Healthcare events on Trust Pilot.