Building Adaptability in your NHS Audiology Service
This unique conference has been designed to address the staffing, commissioning and transformation challenges that many NHS audiology services are facing. This exciting study day will equip your audiology team with the right tools to affect change not just by making it easier to recruit staff, manage demand and meet national targets, but it will also provide strategies to help you make a positive impact in the long term and even help you to protect your service from contract and tendering issues.
NHS audiology services are undergoing many transformations, which can be a worrying and confusing time for staff. However, this conference will address all of your key challenges and help you to make more informed, more confident and more positive choices for your team, allowing you to stay in control of your service both now and in the future. If you could benefit from new ideas to attract or retain staff, a fresh look at capacity and demand, a service-led guide to becoming accredited or ways to utilise business thinking for audiology, then this unique seminar is for you!
Showcasing peer-led innovations from across NHS audiology services, this conference will equip you with right tools to move forwards when your current service is full to the brim with challenges and obstacles. Discover realistic ways that your service can:
- Meet increased demand without needing access to further resources
- Identify focus areas and get a plan in place to improve the quality of services
- Develop a stronger workforce with the right skill mix to deliver on targets
- Gain recruitment ideas by benchmarking with national diagnostic services
- Increase efficiency by looking at data sharing and change management
- Progress towards accreditation with an understanding of the process and benefits
- Utilise business thinking to build clear and effective strategies for the future
- Communicate with commissioners to give you more control over service retention
This focussed seminar will create a unique forum for innovative ideas, problem solving and lively debate, delivering a wealth of information that will be helpful to:
- Audiology Service Managers and Heads Of Audiology
- Consultant Audiologists and Consultant Clinical Scientists
- Chief Audiologists and Clinical Leads for Audiology
- Clinical Scientists and Audiologists
Have you considered sponsoring or exhibiting at this day? Our events are carefully crafted and through our rigorous research we focus on and address the specific themes and topics that are driving the NHS forward. We pride ourselves on working with you to ensure that we recommend only those events that reflect your target audience and put forward solutions that provide the desired outcomes and results.
This event is CPD accredited by the British Society of Hearing Aid Audiologists. 5 BSHAA CPD points will be awarded to each participant who completes the conference, as a record of your training and development. The BSHAA is a professional body that represents independent audiologists. For over 60 years, it has been raising the standard and quality of care provided by audiologists. The Society believes in delivering the highest level of care and is passionate in supporting members to do this. If you belong to an association or network that is related to Audiology, SBK would welcome working with you. We could promote you and the work that you do in return for some promotion of our events, offer your members or network a discounted rate and a link with your website here:
Please email Nichola.firstname.lastname@example.org for further details
|8.45||Registration and refreshments|
|9.30||Chair’s opening remarks|
Meeting Increased Demand
|9.40||Capacity and demand innovations: meeting increasing demand without additional resources|
Is your service fit for purpose? Identifying where, how and why you cannot meet demand
Meeting demand by ‘working smarter’: using new initiatives and technology to increase capacity
Working across services to reduce referrals: empowering primary care to use diagnostics
Tabinda Rashid-Fadel, Independent Consultant & QIPP and Clinical Pathways Lead, NHS England
|10.20||Increasing efficiency in diagnostics: effective change management for staff and service|
Understanding your efficiency: mapping where you are in relation to targets and why
Is information sharing the answer? How sharing across regions and trusts impacts efficiency
Staffing for efficiency: managing essential change in a way that supports and retains staff
|11.30||Aintree University Hospital IQIPS case study: process and challenges of accreditation|
Service background: what the team looked like before IQIPS and how it is different now
Achieving accreditation in an already busy service: dealing with the time-intensive process
Challenges encountered along the way: summarising advice for other services and lessons learnt
|12.10||Group discussion: Adapting your service to deal with more complex patients |
With a growing amount of ‘routine’ patients going to AQPs, how is your service changing to cope with the severe/profound/complex cases? How will you ensure that your team expertise adjusts along with the demand?
Sustaining your Future Service
|1.50||Business management for audiology: retaining key services despite AQP and funding threats |
Understanding the current landscape: what risks are facing NHS audiology services?
Contracts and tendering: how do you make the best possible case to retain your services?
Changing your service plans to sustain contracts: balancing adaptability with suitability
|2.30||Group discussion: working with commissioners to help retain your audiology service|
In your experience, what evidence or information can you put forward to help convince commissioners to fund your service? Do you know of any services that have successfully fought against commissioners and been successful, for example on the issue of giving 2 hearing aids?
Recruitment and Retention
|3.20||The recruitment challenge: how your team can become a stronger, more diverse workforce |
EMRAD pilot: tackling backlogs by upskilling radiographers to report from home, out of hours
How does it work in practice? A look training, funding and staffing commitments
Future potential for the project: better career prospects for staff and more service availability
Benchmarking your service
|4.00||National NHS diagnostics update: celebrating improvements and mapping focus areas |
National benchmarking: how are diagnostic services performing in relation to key targets?
Priorities for the year ahead: which challenges are having the greatest impact on quality?
Highlighting best practice: a look at recent innovations and opportunities for improvement
|4.40||Close of day|
Learn strategies to sustain your audiology service, recruit and retain staff, successfully liaise with commissioners and grow your efficiency with sessions led by:
This pricing structure applies across this conference and related events
- £299 + VAT - Early bird until 21st December 2017
- £399 + VAT - From 21st December onwards
Do you really want to attend an event, but can’t see funding being available? SBK Healthcare have put together a page of cost saving tips, travel advice and useful ideas to help you to build your business case. Click here to view the justify your attendance document.
- Bed & Breakfast accommodation for Tuesday 6th March 2018 at Holiday Inn Birmingham City Centre, Smallbrook Queensway, Birmingham : £92 + VAT (subject to availability. Lower rates may be found by booking directly with on-line accommodation website)
Bed and breakfast accommodation is available for this event at a specially discounted rate. Simply tick the dates that you wish to book when making your booking and we will contact you directly for your credit card guarantee details.
We regret that bookings for bed and breakfast accommodation cannot be confirmed without full credit card details. Your credit card will only be charged in the event that the invoice has not been settled one month following the event and only with prior communication.
If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email email@example.com with your details:
- Booking contact: Name, job title, department, email, telephone
- Event(s) to reserve for: Title, date
- Delegate details (for each delegate): Name, job title, department, email, telephone
- Organisation details: Name, address
Alternatively you can make a confirmed booking by sending the above information to firstname.lastname@example.org
To modify an existing registration, please contact email@example.com
Birmingham City Football Ground
Saint Andrews Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL, Tel: 0344 557 1875.
Birmingham City Football Club is located a mile and a half from Birmingham City Centre and is easily accessible from all major road routes and motorway networks. Click on the link below to view a map. Alternatively you can click through to Google Maps to get step by step instructions.
Travel is not included in the conference fee. It is the responsibility of each delegate to make their way to the conference venue in adequate time. The conference organisers are not liable for any delays or non-attendance resulting from delayed or suspended transportation.
A full refund of fees will be made only for cancellations received in writing 28 days before the date of the event (less £90 administration charge). Notice of cancellation must be received in writing and submitted by contacting us here. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation.
Substitutions & Name Changes
Substitutions for delegates unable to attend after registering are acceptable at any time. To inform us of a name change, please contact us here. It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Certification of Attendance
A certificate for Continuing Professional Development will be given to each participant who completes the course, as a record of your continuing professional training and development.
Registration fees are payable in advance. The fee includes documentation, refreshments and lunch, it does not include travel costs or accommodation. If your fee has not been received prior to the event, delegates without proof of payment will be asked for either a credit card guarantee on the day or to sign a proof of attendance form.
Your details will be held on our database to enable us to process your order and so that you can be kept up to date with relevant details of future events. Sometimes they may be made available to external organisations for relevant marketing purposes. If you do not wish to receive such information please write to: Database Manager, SBK (UK) Ltd, 10 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU.
If you are unable to attend or would like to pick up an additional set of documentation on the day, the event documentation is available for purchase at £89 per set.