Virtual Clinics in Practice - Modernising Outpatient Services
With case study driven presentations this unique NHS conference will be your chance to hear guidance that will enable your service to, not only start, but also sustain a virtual clinic that will improve staff and patient experience and develop patient flow.
When the pressure to modernise outpatient services is mounting this is the perfect opportunity to take some time out and reflect on how you can improve patient flow by employing virtual clinics. Explore case study experiences to gain best practice advice and new ideas for implementing innovations in your service and benchmark with NHS colleagues from across the country.
Attendees to ‘Virtual Clinics in Practice’ in June 2017 left the NHS conference with “both food for thought and also some tangible ‘how to do it’ info” from an “excellent, comprehensive programme covering all aspects of virtual clinics”. Take one day out to learn how to:
- Benchmark your outpatient service and virtual clinics
- Modernise your processes and workforce
- Engage your staff and patient in effective change management
- Set up and maintain virtual clinics in practice
- Improve patient flow and experiences
- Drive forward effective DNA and follow-up appointment projects
- Meet governance and legal requirements of virtual clinics
- Build an action plan to continually improve outpatient services
Designed for primary and secondary care virtual clinic leads, this day will have particular value for whole-team attendance and will be useful for:
- Outpatient Service and Transformation Managers, Leads and Clinicians
- Outpatient, Pre-Operative, Primary Care, Rare Condition and Chronic Condition Nurses
- GPs and Primary Care Providers
- Commissioners from CCGs
Have you considered sponsoring or exhibiting at this day? Our events are carefully crafted and through our rigorous research we focus on and address the specific themes and topics that are driving the NHS forward. We pride ourselves on working with you to ensure that we recommend only those events that reflect your target audience and put forward solutions that provide the desired outcomes and results.
If you belong to an association or network that is related to NHS Outpatient Services, SBK would welcome working with you. We can offer your members or network a discounted rate and a link with your website here:
Please email Nichola.email@example.com for further details
This event follows the successful of ‘Virtual Clinics in Practice’ in June 2017 in Leicester. Attendees of this conference said that the day was “informative and useful with proactive content that can be used to drive forward services”, full of “really valuable presentations on how to get started and what is happening elsewhere” and speaker were “very interesting and innovative”.
View further details and find out how to buy the documentation for Virtual Clinics in Practice
|8.30||Registration, refreshments and networking|
|9.00||Chair's opening remarks|
Stephen Radley, Consultant Obstetrician and Gynaecologist, Sheffield Teaching Hospitals NHS Foundation Trust
Successfully implementing virtual clinics
|9.10||Setting up and maintaining an effective virtual clinic|
From development to implementation: insight into implementing and maintaining the clinics
Insight into how virtual clinics work: change management, clinic utilisation and patient access
Overcoming the challenges: action planning, funding and change management
Paul Jenkins, Consultant Orthopaedic Surgeon, NHS Greater Glasgow and Clyde
|9.50||Measuring the outcomes of virtual clinics in practice|
Web-based questionnaires supporting virtual clinics: a new model of care?
How can virtualisation impact on capaity and demand? Experience in pre-op assessment
Virtual assessment: improving communication and enhancing efficiency
Stephen Radley, Consultant Obstetrician and Gynaecologist, Sheffield Teaching Hospitals NHS Foundation Trust
Building compliant virtual clinics
|11.00||Ensuring compliance: developing and implementing national standardisation for virtual clinics|
Explore the implications and challenges for information governance and data protection for technology driven outpatients
Get clused up and sure that the legalities are applied: what happens when it goes wrong?
Will there be national standards and guideline implemented for virtual clinics?
Identify best practice applications: case study examples of effectvely overcoming challenges
James Woollard, Consultant Child and Adolescent Psychiatrist, Oxleas NHS Foundation Trust and Senior Clinical Fellow, NHS England
Developing innovatvie virtual clinics
|11.40||How virtual clinics effectively transform primary care|
How can online consultation for primary care revolutionise GP clinics
Avoiding the pitfalls and overcoming the barriers for implementing virtual clinics in primary care
Measuring the impact on staff and patient experiences and patient flow
|12.20||Question, answer and discussion session with morning speakers|
|1.40||Case study: Achieving the 'Best Practice Adoption Challenge' prize for an innovative fracture clinic|
Prize winning fracture clinic: insight, understanding and implementations shared
Overcoming the challenges: action planning, funding, change management
Evidenced insight and outcomes measurses of a successful physio service offering virtual fracture clinics
Lucy Cassidy, Digital Transformation Consultant, Healthcare Business Solutions
|2.20||Implementing nurse-led virtual clinics: utilising patient feedback to progress the service|
Impact of patient experience and why a virtual clinic was the answer
Overcoming the challenges of implementing a nurse-led service
Evidenced outcomes shared: reduction in referrals, increased capacity, shorter waiting time and increased patient convenience
Sarah Langfield, Clinical Lead, Pre-assessment, Outpatients and Outreach, The South West London Elective Orthopaedic Centre
|3.20||Improving patient flow and patient experience with need based virtual clinics|
Modernising patient flow and redirecting patients based in their needs through virtual clinics
Measuring the impact of virtual clinics on DNAs, follow-up and patient experience
How will virtual clinics be further developed to drive forward efficient patient flow?
Elaine Paul, Orthopaedic Specialist Nurse, Manchester University NHS Foundation Trust
|4.00||Question, answer and discussion session with afternoon speakers|
|4.10||Close of day|
This day is being produced by Hope Frost. If you are interested in speaking please contact Hope at firstname.lastname@example.org or by calling her on 01732 897788.
This pricing structure applies across this conference and related events
- NHS or Public Sector for one place £399 + VAT
- NHS or Public Sector for two or three places (each) £299 + VAT
- NHS or Public Sector for four places (each) £279 + VAT
- Commercial Organisation for one place £699 + VAT
- Commercial Organisation two or three places (each) £599 + VAT
- Commercial Organisation four or more places (each) £579 + VAT
Do you really want to attend an event, but can’t see funding being available? SBK Healthcare have put together a page of cost saving tips, travel advice and useful ideas to help you to build your business case. Click here to view the justify your attendance document.
- Bed & Breakfast accommodation for Wednesday 21st March 2018 at Hilton Leeds City, Neville Street, Leeds : £110 + VAT (subject to availability. Lower rates may be found by booking directly with on-line accommodation website)
Bed and breakfast accommodation is available for this event at a specially discounted rate. Simply tick the dates that you wish to book when making your booking and we will contact you directly for your credit card guarantee details.
We regret that bookings for bed and breakfast accommodation cannot be confirmed without full credit card details. Your credit card will only be charged in the event that the invoice has not been settled one month following the event and only with prior communication.
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Hilton Leeds City
Neville Street, Leeds, LS1 4BX, Tel: 0113 244 2000.
Hilton Leeds City is located very close to the Leeds City Train Station with approximately a three minute walk to the hotel. The hotel also has an onsite car park for 80 vehicles. Large cars and 4x4's can access and be parked with care, but please be aware of tight turning areas.
Travel is not included in the conference fee. It is the responsibility of each delegate to make their way to the conference venue in adequate time. The conference organisers are not liable for any delays or non-attendance resulting from delayed or suspended transportation.
A full refund of fees will be made only for cancellations received in writing 28 days before the date of the event (less £90 administration charge). Notice of cancellation must be received in writing and submitted by contacting us here. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation.
Substitutions & Name Changes
Substitutions for delegates unable to attend after registering are acceptable at any time. To inform us of a name change, please contact us here. It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Certification of Attendance
A certificate for Continuing Professional Development will be given to each participant who completes the course, as a record of your continuing professional training and development.
Registration fees are payable in advance. The fee includes documentation, refreshments and lunch, it does not include travel costs or accommodation. If your fee has not been received prior to the event, delegates without proof of payment will be asked for either a credit card guarantee on the day or to sign a proof of attendance form.
Your details will be held on our database to enable us to process your order and so that you can be kept up to date with relevant details of future events. Sometimes they may be made available to external organisations for relevant marketing purposes. If you do not wish to receive such information please write to: Database Manager, SBK (UK) Ltd, 10 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU.
If you are unable to attend or would like to pick up an additional set of documentation on the day, the event documentation is available for purchase at £89 per set.