Tools and techniques for Clinical Human Factors
The 2016 Report by the Commission on Education and Training for Patient Safety stated that a wider understanding of Human Factors principles and practices will contribute significantly to improving the quality and effectiveness of care, and patient experience and safety. This dedicated training day is designed to embed the basic principles of human factors and professionalism into your clinical workplace.
This NHS course is a great opportunity to improve your understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities in a clinical setting. By focusing on communication, listening, team working, emotional intelligence, self-awareness, this interactive forum will show you how to effectively reduce human errors and improve patient safety.
By focusing on outcomes, this NHS course will present case studies and group discussions that will drill into the detail of identifying and managing Clinical Human Factors that can result in reducing error rates and sickness absence, and increasing teamwork, safety and productivity.
Designed for, but not limited to, nurse leads, clinical leads and service managers working in primary and secondary care, this step by step guide will equip attendees with the tools and techniques to build improved awareness of Clinical Human Factors.
Have you considered sponsoring or exhibiting at this day? If you join us in 2017, you will be able to talk directly to this NHS Clinical, Nurse and Service Lead audience, build familiarity and take away leads.
If you belong to an association or network that is related to this NHS Clinical, Nurse and Service Lead audience, SBK would welcome working with you. We can offer your members or network a discounted rate and a link with your website here.
Please email Nichola.firstname.lastname@example.org for further details
|9.30||Registration and refreshments|
|10.00||Leader's opening remarks and introduction of attendees|
|10.10||Understanding Clinical Human Factors: from theory to practical application|
Historical context and how Human Factors fits within the modern healthcare environment
Human Factors for the individual and team: breadth of application and relationship with safety
Referencing other industries and modern challenges: understanding the basic science behind the theory
|11.30||Case studies and group work: thinking differently about Clinical Human Factors|
Aviation and healthcare case study insights: thinking from an analytical perspective
Thinking analytically within a familiar environment and identifying where:
* the chain could have been broken with ‘Chain of Events’
* the process step had a significant hole with the ‘Swiss Cheese Model’
* ‘Open Reporting’ or ‘Debrief’ may have helped to prevent the errors
|1.40||Tackling the key areas that impact on individual or team performance|
Introducing the ‘Dirty Dozen’: addressing cognitive thinking, decision making and situational awareness
Focusing on personality types, team-working, leadership, communication, stress and fatigue
Group activities and exercises, action plans and checklists for raising awareness and enabling change
|3.00||How to use the Clinical Human Factors personal and team audit tool|
The audit tool as an essential workplace resource: the benefits and who should use it
Practical understanding of using the tool: understanding the how, why, where and when
Case study application of the audit tool: experiences shared from personal situations
|4.00||Close of day: Recap of objectives, understanding and tools to take away|
With a background in HM Forces, Christopher Hyde, Managing Director, Chameleogenics UK, will be sharing practical advice for educating team and individual awareness, case study driven examples on thinking differently and tool kits for raising awareness and enabling change.
This pricing structure applies across this conference and related events
- NHS or Public Sector for one place £399 + VAT
- NHS or Public Sector for two or three places (each) £299 + VAT
- NHS or Public Sector for four places (each) £279 + VAT
- Commercial Organisation for one place £699 + VAT
- Commercial Organisation two or three places (each) £599 + VAT
- Commercial Organisation four or more places (each) £579 + VAT
Do you really want to attend an event, but can’t see funding being available? SBK Healthcare have put together a page of cost saving tips, travel advice and useful ideas to help you to build your business case. Click here to view the justify your attendance document.
- Bed & Breakfast accommodation for Tuesday 28th November 2017 at Holiday Inn Birmingham City Centre, Smallbrook Queensway, Birmingham, B5 4EW : £90 + VAT (subject to availability. Lower rates may be found by booking directly with on-line accommodation website)
Bed and breakfast accommodation is available for this event at a specially discounted rate. Simply tick the dates that you wish to book when making your booking and we will contact you directly for your credit card guarantee details.
We regret that bookings for bed and breakfast accommodation cannot be confirmed without full credit card details. Your credit card will only be charged in the event that the invoice has not been settled one month following the event and only with prior communication.
If your funding has not yet been secured or you would like to hold your place with no obligation, you can reserve your place with us. Please email email@example.com with your details:
- Booking contact: Name, job title, department, email, telephone
- Event(s) to reserve for: Title, date
- Delegate details (for each delegate): Name, job title, department, email, telephone
- Organisation details: Name, address
Alternatively you can make a confirmed booking by sending the above information to firstname.lastname@example.org
To modify an existing registration, please contact email@example.com
Birmingham City Football Ground
Saint Andrews Stadium, Cattell Road, Birmingham, West Midlands , B9 4RL, Tel: 0844 557 1483.
St Andrew's Stadium is a short taxi journey from Birmingham New Street Station (approx. £6). Alternatively there is free parking on site. For full details visit www.bcfc.com
Travel is not included in the conference fee. It is the responsibility of each delegate to make their way to the conference venue in adequate time. The conference organisers are not liable for any delays or non-attendance resulting from delayed or suspended transportation.
A full refund of fees will be made only for cancellations received in writing 28 days before the date of the event (less £90 administration charge). Notice of cancellation must be received in writing and submitted by contacting us here. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. You are still entitled to conference documentation in the event of cancellation.
Substitutions & Name Changes
Substitutions for delegates unable to attend after registering are acceptable at any time. To inform us of a name change, please contact us here. It may be necessary for reasons beyond the control of the conference organisers to alter the venue, content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the conference format will not constitute a reason to refund the conference fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Certification of Attendance
A certificate for Continuing Professional Development will be given to each participant who completes the course, as a record of your continuing professional training and development.
Registration fees are payable in advance. The fee includes documentation, refreshments and lunch, it does not include travel costs or accommodation. If your fee has not been received prior to the event, delegates without proof of payment will be asked for either a credit card guarantee on the day or to sign a proof of attendance form.
Your details will be held on our database to enable us to process your order and so that you can be kept up to date with relevant details of future events. Sometimes they may be made available to external organisations for relevant marketing purposes. If you do not wish to receive such information please write to: Database Manager, SBK (UK) Ltd, 10 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU.
If you are unable to attend or would like to pick up an additional set of documentation on the day, the event documentation is available for purchase at £89 per set.